Most IT executives and IT project managers instinctively know that Evergreen IT is the only way forward for managing increasingly complex IT landscapes that change faster than ever before. And while they also know this new management approach comes with numerous benefits, they often cannot place their finger on what exactly they can expect to…
Almost every organization is scrambling right now to get employees set up to work from home — bringing many Windows 10 migration projects temporarily to a halt. While the current pandemic might possibly result in support deadline extensions from Microsoft down the road, it is important to be aware of an emerging problem that almost…
If I would take the conversations I have with our clients, prospects, and partners as an indication, I would say that about 90% of enterprise IT teams are interested in Evergreen IT, but maybe only about 20% of them fully grasp the concept enough to know how to practically implement it. And it is an…
Lately, there is a lot of talk about XLAs! No, not the Excel add-in but rather Experience Level Agreements between a service provider and a customer with the goal of providing the best employee experience with said provider’s services. Traditionally, software vendors had service-level agreements, or SLAs, which described expected minimum service levels that the…
By now, I am sure you are aware that Windows 7 has gone end-of-life, with the decade-old OS having received two “final” updates. If you are still running Windows 7 and want to have security and critical updates that Microsoft deems necessary, you need to be signed up for paid extended support called Extended Security…
2020 is going to be a big year for enterprise IT teams, with Windows 7 support having ended on January 14th. Even though the expense of paid extended support can easily be budgeted for by most enterprises, there is still a ticking clock counting down to the day when paid support runs out, not to…
Over the past years, Access Capture has helped organizations around the world package and test applications faster, safer, more accurately, and more efficiently in an enterprise environment by automating much of the labor-intensive, costly, and tedious process. In October 2019, we released Access Capture Version 3 which included many feature and platform improvements. We were…
Today is the day — Windows 7 is officially at the end of its life. From now on, any organization still running Windows 7 has to go on extended support, called Extended Security Updates (ESU). At this point, if your organization hasn’t migrated to Windows 10, you will have no choice but to go on…
When I started application packaging twenty years ago, Microsoft had only just released its installer called MSIEXEC.EXE. The primary goal of Microsoft Installer was to create a generic way to install and uninstall applications on Windows while allowing you to manage and version-control in a structured way. Back then, Microsoft needed this for its new…
The term “Evergreen IT” has been around for some years. It has been defined multiple times in many different ways, but when talking to enterprise IT organizations around the world, more often than not, IT managers and executives complain that they still don’t really understand what it means. Today, I want to kick off a…
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