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Symphony

Simplify & Streamline IT Support

Access Symphony gives you proactive problem-solving and collaboration tools, which automatically centralise data and information, while enhancing real-time monitoring and best-in-class IT visualisation.

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EUX

Give end-users the best experience possible through self-service and automation, fixing issues before they become a problem.

Helpdesk

Rely less on your IT helpdesk and create a secure, centralised way to support an efficient request process.

Stability

Real-time usage and performance data can help immediately improve environment and desktop stability.

What is Access Symphony

Automated Endpoint Management, Creating Positive Change

Access Symphony empowers end-users and gives you a reliable and proactive way to reduce reliance on expensive IT support tickets.

  • Dramatic reduction in helpdesk tickets
  • Improve client EUX and employee productivity
  • Increase platform stability and capture big data for IT projects, while providing remediations for any issues

How Access Symphony works

Spot it. Fix it. Before it's a ticket.

Access Symphony's four modules work as one loop. Agent watches every endpoint in real time, Insights turns that data into answers, Fix Engine resolves problems automatically or lets users fix them themselves, and Signal keeps everyone informed.

  1. Collect

    Symphony Agent

    Real-time performance and usage data from every endpoint in your estate, gathered automatically.

    Explore Agent

  2. Understand

    Symphony Insights

    Dashboards and reports across users, applications and endpoints, so you can see problems coming.

    Explore Insights

  3. Fix

    Symphony Fix Engine

    A live library of fixes, run automatically or by users themselves, from clearing caches to restarting stuck services.

    Explore Fix Engine

  4. Engage

    Symphony Signal

    Real-time desktop notifications, alerts and surveys that cut through email and reach the right people.

    Explore Signal

Proven at enterprise scale

Automated performance & data gathering

Calculate Your Savings

Save $ monthly
with Access Symphony

Estimated savings for organisations with 100,000 endpoints.
Try it yourself — customise to your own specifications.

Access Symphony consists of 4 modules:

Symphony Insights

Data Visualisation that Makes a Difference

Get industry-leading data visualisations on all endpoints, applications, and users. Learn More

Symphony Fix Engine

IT Fixes at Your Fingertips

Easily identify and create a database of issues that can be fixed by end-users, reducing support tickets. Learn More

Symphony Signal

Employee Communication, Only Better

Create real-time desktop notifications, carry out surveys, and display popups to enhance employee communication. Learn More

Symphony Agent

Real-Time Visibility of Your IT Environment

Collect and analyse data, make informed decisions, assess endpoint performance, and automate tasks in real-time. Learn More

What our customers have to say

As the CTO of a leading multinational corporation, I can confidently say that Access Symphony has revolutionised the way we manage our desktop and VDI environments. Its innovative features have directly contributed to increased efficiency and end-user productivity across our entire organisation. I highly recommend Access Symphony to any business looking to optimise their IT infrastructure.

John W

Chief Technology Officer

Ready to Get Started?

Let us help you show how much Access Symphony can save your organisation.

Book a demo

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