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Access IT Automation
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    PRODUCTS
    Access Capture
    MODULES
    Capture Discovery

    Capture Discovery

    Make the Complex Simple

    Enable app owners to easily create of package documentation faster through industry leading automation technology and reduce reliance on resources for low level tasks.

    Capture Discovery
    Capture Packaging

    Capture Packaging

    A customised, faster way to package apps

    Automatically package apps within MSIX, App-V, App Volumes, and app attach. Create as many as 1,500 MSI packages in as little as three days with a 90% success rate.

    Capture Packaging
    Capture Testing

    Capture Testing

    Create a faster, better testing process

    The testing process you need when you need it, on-demand. Save as much as 95% on resources, and help you gather performance indicators to help improve quality.

    Capture Testing
    Capture Publishing

    Capture Publishing

    Deploy apps with confidence

    Publish applications in a controlled fashion, as part of a new or current workflow. Better consistency when deploying applications within any environment.

    Capture Publishing
    Capture Shift

    Capture Shift

    SCCM to Intune Migrations Made Simple

    Capture Shift gives your IT team a single, visual command centre to assess, plan, and execute SCCM to Intune application migrations.

    Capture Shift
    Capture Echo

    Capture Echo

    Stop Chasing Versions

    Capture Echo tracks the drivers and apps you subscribe to, notifying you of updates and automatically triggering packaging, testing, & publishing.

    Capture Echo
    Access Symphony
    MODULES
    Symphony Insights

    Symphony Insights

    Data Visualisation that Makes a Difference

    Meaningful Oversight of Your Entire IT Estate. The Insights feature of Access Symphony gives you complete oversight of your IT environment, improving decision-making.

    Symphony Insights
    Symphony Fix Engine

    Symphony Fix Engine

    IT Fixes at Your Fingertips

    Proactive & Reactive Fixing – Sorted. Fix Engine is a database of IT fixes that can be automated or implemented on-demand at any endpoint in your enterprise.

    Symphony Fix Enigne
    Symphony Agent

    Symphony Agent

    Real-Time Visibility of Your IT Environment

    Make Informed Decisions. Collect data, assess machine performance, and automate tasks in real-time at all endpoints in your enterprise.

    Symphony Agent
    Symphony Signal

    Symphony Signal

    Employee Communication, Only Better

    Taking Internal Comms Up a Gear. Cut through the overwhelming mass of emails that your employees receive to communicate with them directly on their desktop.

    Symphony Signal
    Capsule
    Components
    .EIPX Format

    The .EIPX Format

    Package Once, Deliver Anywhere

    Capsule's .EIPX format is a single master package that contains everything that an app puts on a machine.

    .EIPX Format
  • Resources
    LATEST NEWS
    News

    News

    Learn more about our products technology and the industry as a whole.

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    Latest News

    • See You at AppManagEvent 2026 – It’s Going to Be a Good OneSeptember 24, 2026
    • Access IT Automation Partners with Microsoft to Validate Access Symphony on ARM64September 4, 2026
    • Stop Reporting. Start Interrogating Your IT Estate.August 10, 2026
    Whitepapers & Case Studies

    Whitepapers & Case Studies

    Latest Thinking & Advice

    Read the latest whitepapers and case studies on application management, endpoint management, end user computing, and more

    Read Now
    Release notes

    Release Notes

    Don’t miss our latest updates and technical documentation surrounding all our products.

    View all releases

    Latest Releases

    • Capture 3.3.9 [Latest Version]June 28, 2025
    • Access Symphony v3.9.1.7 (latest version)May 5, 2025
    • Voyager 2024.6.21 [Latest Version]April 29, 2025
    Video Library

    Video Library

    Please find all of our latest product videos, webinars and technical documentation and demos to help you on your IT journey.

    View all videos

    Latest videos

    • WEBINAR: On Demand | Everything You Need To Know About MSIX
    • WEBINAR: On Demand | Access Capture V3
    • WEBINAR: On Demand | Access Symphony Top 5 Enterprise Use Cases
    Events

    Events

    Here, you can find information on all upcomming and past events.

    View all events

    Latest events

    • IGEL DISRUPT 23 Nashville
    COMPANY
    About Us

    About Us

    Who We Are

    25 years of proven experience redefining IT processes and supporting client growth.

    Read about us
    Partnerships

    Partnerships

    Want makes a great technology partnership?

    Mutual respect and trust in each other’s offerings, this is how we build, support, and maintain collaboration with our partners.

    Have a look
    Contact

    Contact Us

    Who We Are

    Access IT Automation is helping organisations increase productivity and efficiency whilst decreasing IT costs and hassle.

    Want to see how we can help?

    Get in touch
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    • Symphony Insights
    • Symphony Fix Engine
    • Symphony Agent
    • Symphony Signal
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Find out more

Why is Evergreen IT Important & What Does It Typically Look Like?

NewsBy David Butler-McAllisterMarch 20, 2019

Are you using Evergreen IT the right way? Long gone are the days when you migrated your entire user base to a new version of Windows as a huge, high-risk, big-bang project every few years. For most organizations, OS updates happen every 12-24 months and only take about 6 months to complete.

Application Whitelisting as Part of your Automated Packaging Workflow

NewsBy David Butler-McAllisterNovember 6, 2017

In a large corporate environment, the end-users do not usually have the rights to install just any application they download from the internet themselves. But how do you decide which applications are allowed to be installed and run and which aren’t? Today, I want to walk you through the application whitelisting basics, the most common…

Everything You Should Know About MSI Packaging

NewsBy David Butler-McAllisterNovember 2, 2017

The definitive list of everything you need to know about MSI packaging. With Millennials making up more than half of today’s workforce, companies can no longer play by the old rules of the Baby Boomer or early Gen X generations. Today’s employees aren’t coming into the same office, same desk, and same computer every day…

10 Things To Consider Before Purchasing An Enterprise MSI Packaging Tool

NewsBy David Butler-McAllisterOctober 30, 2017

When it comes to picking a tool, make sure you pick the right one! Trying to decide on the right MSI packaging tool for your company is a bit like shopping for a new car but without the pushy car salespeople (at least we hope not for your sake, because no one likes pushy salespeople)…

How To Stop Your Product Owners From Complaining About App Packaging Documentation

NewsBy David Butler-McAllisterOctober 23, 2017

Let’s just be honest for a second and come right out with it: No one likes to create app packaging documentation. Creating the documentation is probably the most boring part of app packaging an application! So oftentimes, product owners skip through the steps half-heartedly, rushing to get through it as fast as they can, or…

Business As Usual Application Management Mistakes

NewsBy David Butler-McAllisterSeptember 5, 2017

Don’t make these 5 crucial mistakes that could stall your BaU application management process! Last week, we published an interactive assessment called “Can We Guess Your Risk Level For Adopting Business-as-Usual?” from an application management perspective. Basically, we asked 12 questions and you pick the answer that best fits. At the end, we can predict…

Quiz: Can We Guess Your Business-as-Usual Application Readiness Risk Level Correctly?

NewsBy David Butler-McAllisterAugust 29, 2017

Take this quiz to see just how safe your applications are! In the past year, I talked to a lot of enterprises IT pros about the challenges that most modern IT teams face today: flat budgets, headcount reductions or no additional hiring, having to do more work with fewer hands — all while modernizing the…

Windows Branching 101: Everything You Need To Know About The New Servicing Model

NewsBy David Butler-McAllisterAugust 14, 2017

It’s time to get rid of the Windows Servicing headache. Remember the elation and expectations when Windows 95 was released over two decades ago? And the excitement and frustrations with subsequent releases like Windows 98, ME, and 8.1?

7 Smart Ways To Automate Your Windows 10 Hand-Over & Sign-Off

NewsBy David Butler-McAllisterJuly 27, 2017

Migrations, sign-offs, and handovers can be a headache. Don’t let them hinder your plans. An OS migration can be such an overwhelmingly complex and huge project that it can become easy to lose sight of what happens when the migration is done. How will you gain end-user sign-off or train them on the new functionality?…

With Increasing Off-Shore Costs Are You Getting The Service Quality You Paid For?

NewsBy Tony HeadJuly 12, 2017

On the surface, it appears that offshore IT rates have remained relatively stable over the last 10 – 15 years. That is only partially true In my experience, the average rate of an inexperienced resource for IT work is still about $18 an hour, but the rates for a high-end resource are now over $50…

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